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Privacy Policy - AB Solutions
Privacy & Security

Privacy Policy

Last updated: January 15, 2025

At AB Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Information Types
We only collect information that is necessary to provide our services and improve your experience with AB Solutions.

Personal Information:

  • Name and contact information (email address, phone number)
  • Business information (company name, job title, industry)
  • Project requirements and specifications
  • Communication preferences

Technical Information:

  • IP address and device information
  • Browser type and version
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  1. Service Delivery: To provide, maintain, and improve our digital solutions and services
  2. Communication: To respond to your inquiries and provide customer support
  3. Project Management: To understand your requirements and deliver customized solutions
  4. Business Operations: To process payments, manage contracts, and maintain business records
  5. Marketing: To send you relevant updates about our services (with your consent)
  6. Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in delivering our services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent for specific sharing

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • Secure backup and disaster recovery procedures
  • Compliance with international security standards
Security Commitment
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  1. Access: Request access to your personal data we hold
  2. Correction: Request correction of inaccurate or incomplete information
  3. Deletion: Request deletion of your personal data
  4. Portability: Request transfer of your data to another service
  5. Objection: Object to processing of your personal data
  6. Restriction: Request restriction of processing activities

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage patterns
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and user experience

When we no longer need your information, we will securely delete or anonymize it according to our data retention schedule.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by regulatory bodies
  • Binding corporate rules for intra-group transfers
  • Certification schemes and codes of conduct

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: Amman, Jordan